Privacy Policy

Last Updated: 18/11/2025

Welcome to Ummah360 (“App”, “We”, “Our”, “Us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Ummah360 mobile application or website. By using Ummah360, you agree to the terms of this Privacy Policy.

1. Information We Collect
1.1 Information You Provide

We may collect the following information when you create an account or use features of the app:

  • Name
  • Email address
  • Phone number
  • Profile details (for tutors)
  • Masjid/Madrasa details submitted by users
  • Posts, comments, course submissions, books, or content uploaded
  • Payment details (handled securely by third-party providers)
1.2 Automatically Collected Information
  • Device information (model, OS version)
  • IP address
  • App usage statistics
  • Crash logs
  • Language preferences
  • Location (only when required for features)
1.3 Location Information

We collect approximate or precise location with your permission for:

  • Prayer Times
  • Qibla Direction
  • Masjid Finder

You can disable location anytime in device settings.

2. How We Use Your Information

We use your information to:

  • Provide accurate prayer times
  • Show Qibla direction
  • Help users find nearby masjids
  • Connect users with tutors
  • Authenticate users (login)
  • Improve app functionality and performance
  • Send notifications (Salah reminders, articles, updates)
  • Manage paid book downloads and points
  • Maintain safety and prevent misuse

We do NOT sell your personal data to anyone.

3. Tutor Data Usage
  • Your profile, name, city, and teaching details may be shown publicly.
  • Contact details are shown only if you choose to display them.
4. Masjid & Madrasa Data
  • Submitted information becomes public for user benefit.
  • You may request edits or removal anytime.
5. Payment Information
  • Payments are processed through secure third-party gateways such as Razorpay, UPI, PayPal, Stripe.
  • We do NOT store your credit card or bank details.
6. Third-Party Services We Use

We may use the following tools and services:

  • Google Analytics / Firebase Analytics
  • Firebase Authentication
  • Firebase Firestore / Realtime Database
  • Google Maps API
  • Payment gateways
  • Crashlytics
7. Cookies & Tracking Technologies

We may use cookies or similar technologies on the website to improve user experience, analytics, and performance.

8. Children’s Privacy

Ummah360 does not knowingly collect personal data from children under 13 years old. If we learn we have collected such data without consent, we will delete it immediately.

9. Data Security

We take strong measures to protect your information:

  • Encrypted communication (HTTPS)
  • Secure servers
  • Limited access by authorized teams only

However, no method is 100% secure. Users should use the app responsibly.

10. Data Retention

We retain your data only as long as necessary for:

  • Operating the app
  • Legal obligations
  • Improvement of services

You may request deletion anytime.

11. Your Rights

You have the right to:

  • Access your data
  • Request corrections
  • Request deletion
  • Disable notifications
  • Withdraw location access
  • Delete your account

For requests, email us at: ummah360.app@gmail.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Major updates will be notified through the app.

13. Contact Us

If you have any questions regarding our Privacy Policy, contact us:

  • Email: ummah360.app@gmail.com
  • Website: www.ummah360.app